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PROGRAM OVERVIEW: Frequently Asked Questions

Course Payment

  1. What is the WIDE World address, phone, and fax number?
  2. If I withdraw, do I get a refund?
  3. Can I apply for financial aid for online courses?
  4. How can I get a discount on the course fee?
  5. Do you offer a discount for participants in countries where teachers' salaries are much lower than in the United States?
  6. How can I get an invoice or receipt?
  7. How can I use a scholarship I've received to pay for the course?
  8. What forms of payment are acceptable for WIDE World courses?
  9. What happens if I don't pay my course registration fee?

  1. What is the WIDE World address, phone, and fax number?

    WIDE World
    Harvard Graduate School of Education
    50 Church Street, 4th Floor
    Cambridge, MA 02138, U.S.A.
    fax: 617-496-5191

  2. If I withdraw, do I get a refund?

    • Participants enrolled through an institutional contract are subject to the withdrawal and refund terms of that contract (see section 2.4).
    • If you are a non-institutional participant (i.e. you are not enrolled through an institutional contract) AND you withdraw at least 15 days prior to the course start date, you will have the option of obtaining a full refund or a credit which you can use toward a future course. Course credit is only good for six months from the date of issue.
    • If you withdraw at any time during the two week (14 day) period leading up to and including the start date of courses, you will have the option of obtaining an 85% refund or an 85% credit which you can use toward a future course. Course credit is only good for six months from the date of issue.
    • If you withdraw at any time after the course start date, you will not be entitled to receive either a refund or a credit toward a future course.

    Please be sure you can participate fully before you complete registration for a course!

  3. Can I apply for financial aid for online courses?

    WIDE World does not provide financial aid for participants. However, you may find sources of financial aid on your own, including:

    • local institutions such as school districts, local businesses that are interested in workforce education, and local private organizations or foundations;
    • grants from state boards of education or departments of education; or
    • grants from federal sources or national organizations and foundations.

  4. How can I get a discount on the course fee?

    WIDE World may offer discounts for early enrollment. Please visit the Register page to see if such a discount is in effect.

  5. Do you offer a discount for participants in countries where teachers' salaries are much lower than in the United States?

    Unfortunately, we are unable to offer discounts, however, we encourage you to seek funding from local institutions such as your school or your local, state, or national government.

    We also encourage you to take advantage of other WIDE World resources and research materials available on the web. WIDE World supports two sister sites, which are freely available to the public.

    ALPS: http://learnweb.harvard.edu/alps
    ENT: http://learnweb.harvard.edu/ent

  6. How can I get an invoice or receipt?

    You can download an invoice or receipt by going to your myWIDE page. If you need a hard copy, please send your request via e-mail to WIDEfinance@gse.harvard.edu.

  7. How can I use a scholarship I've received to pay for the course?

    If you have received from an organization or individual a scholarship you would like to use to pay for a WIDE World course, please have that organization or individual contact WIDEWorld@gse.harvard.edu. WIDE World will then contact you and give you the relevant information for completing your course registration. If you are a member of an organization that wants to offer scholarships for WIDE World courses to its members, please send an e-mail message to WIDEWorld@gse.harvard.edu.

  8. What forms of payment are acceptable for WIDE World courses?

    Organizations such as schools, districts, and educational associations can pay for their teachers' tuitions using purchase orders, checks, or credit cards. Teachers who are not enrolling as part of an organization-sponsored effort may register on their own using a credit card.

  9. What happens if I don't pay my course registration fee?

    If WIDE does not receive payment by the end of Session 1 of your course, you will be withdrawn from the course.


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